Since 2007, the Agaplesion Bethanien Havelgarten in Berlin has been offering a cordial ambience, high comfort and professional care so that residents feel at home. In the southern part of the old town of Spandau, in a charming location directly on the Havel, fully inpatient nursing care and premium living are offered in the form of a senior citizens’ residence. Since Monday July 8th 2019, they have been actively supported by our mobile assistance robot Lio.
There, the initial “intern” moves for three to six months in a fixed area and supports the residents as well as the employees. Lio’s institution-specific tasks include among other things: asking for menu wishes, distributing finger food, reciting the saying of the week and a friendly greeting with the names of the residents in the hallway using modern recognition sensors. The aim of the project is to improve the quality of life of the valued senior citizens by accompanying and activating them in their everyday lives. In this way the nursing and care personnel receive valuable help and are relieved of daily tasks in order to gain more time for priority, complex and specialist tasks.
After the training of the personnel and various information events, certain F&P Robotics employees accompany the project during the first weeks on a technical as well as on an organizational level. This allows Lio’s proactive behaviour to be adapted to the requirements of the facility and new tasks to be tested. Already in the first month there will be three feedback rounds from nursing staff, technical service and residents. During the project, F&P Robotics ensures that service and support are guaranteed at all times.
Once this pilot project has been completed, a final report will be written and the next steps discussed. This gives customers and employees the opportunity to deal with the current and important topic of robotics at an early stage and to help shape the future today by gathering their own practical experience. The Agaplesion Bethanien Havelgarten is thus committed to contemporary innovation and development and has therefore achieved a Europe-wide pioneering role in the area of collaboration between humans and robotics in care and support.