Lio is the first mobile service robot to be used in a Swiss clinic and to create added value. The assistance robot has been actively supporting the Rehaklinik Zihlschlacht since May 2019. The clinic is part of the Vamed Group and employs worldwide more than 27,000 people in 27 countries. The initial “intern” moves in a fixed area for three to six months and entertains both clients and staff. The aim of the project is to improve the quality of life of the valued clients by accompanying them in their everyday lives. In this way the nursing and care personnel receive valuable help and are relieved but not replaced with daily tasks in order to gain more time for priority, complex and professional tasks.
Lio’s varied tasks include: requesting menu requests and communicating them to the housekeeper, animating exercise and sports, forwarding changes in the therapy plan and offering alternative entertainment, calling for help by ringing the bell, and welcoming clients with modern recognition sensors. Lio always takes the cultivated values of the rehabilitation clinic to heart. An example of this is his ability to tell exciting stories about the characters from Michael Lampart’s book “Sieben Leben” in conversations and even to quote them on suitable occasions.
The project is continuously evaluated through the use of technical protocols such as the recording of error and status reports and the conduct of regular interviews. Once this pilot project has been completed, a final report is drawn up and the next steps discussed. This gives customers and employees the opportunity to deal with the current and important topic of robotics at an early stage and to help shape the future today by gathering their own practical experience. The Rehaklinik Zihlschlacht is thus committed to contemporary innovation and development and thus achieves a Europe-wide pioneering role in the area of collaboration between people and robotics in care and nursing.