Symposium for Hospitality and Facility Services

On 9th and 10th of May 2019 Symposium for hospitality and facility services organized by Inselspital Bern took place. One focus topic was the technological development and digitalization that could assist in meeting the needs in the hospitality sector. Since F&P Robotics is a pioneer in the use of robots in hospitality and care, we were asked to give a speech and present Lio at the symposium.

Lio participated in a presentation from speakers from the ZHAW Zurich University of Applied Sciences, one of the leading universities of applied sciences in Switzerland. The topic of the presentation was about how new technologies can change the service delivery/hospitality. Lio performed a little show: he drove on stage, recognized one of the speakers using face recognition and greeted the speaker. He then asked, what the speaker likes to have for lunch. Throughout the interaction, Lio could give personalized suggestions based on his knowledge about the speaker and could react to questions such as whether Lio would also have a vegetarian menu instead of the previously suggested one.